Shipping & Delivery
At DigPro, we are committed to providing safe, reliable, and professional delivery for all equipment orders. We work with trusted freight carriers to ensure your machine arrives securely and on time.
Free Shipping
We offer FREE shipping within the continental United States (lower 48 states only). Our carriers include FedEx Freight or Trusted Heavy Equipment Freight Partners, selected based on size and weight of your order.
- Professional freight handling
- Secure transport for heavy equipment
- Coordinated delivery scheduling
Forklift unloading may be included when required, depending on delivery conditions and carrier availability.
Fast Shipping Option
- Cost: $180 Flat Rate
- Estimated Delivery Time: 5–11 business days
This option prioritizes faster processing and shipping through expedited freight scheduling. Ideal for customers who need their equipment delivered on a tighter timeline.
Order Processing
We begin processing your order as soon as payment is confirmed.
- Processing Time: 1–2 business days
- Orders placed on weekends or holidays will be processed the next business day
- You will receive a shipping confirmation email once your order has been dispatched
Delivery timing may vary depending on destination, accessibility, and carrier scheduling.
Documentation & Compliance
DigPro ensures all required documentation is handled properly for smooth delivery.
- All necessary shipping paperwork is included
- Equipment documentation provided where applicable
- Compliance with U.S. shipping and transport standards
Shipping is currently available within the United States only.
Freight Delivery & Site Requirements
All heavy equipment is delivered via professional freight carriers. To ensure successful delivery, please confirm:
- Delivery location is accessible to large freight trucks
- Adequate space is available for unloading
- Someone is present to receive and inspect the shipment
If your location is not accessible, delivery may be arranged to the nearest freight terminal for pickup.
Unloading & Delivery Assistance
Depending on the shipment:
- Forklift unloading may be provided when required
- Availability depends on carrier and delivery conditions
If unloading cannot be completed on-site, our team will coordinate the best available solution to ensure safe delivery.
Tracking, Inspection & Claims
- Tracking details will be provided when available
- Some freight shipments may have limited or no real-time tracking
- Inspect your shipment carefully before signing
- Note any damage on the delivery receipt
- Report any damage or missing items within 48 hours
Photos or videos may be required to process damage claims.
Shipping Disclaimer
DigPro is not responsible for delays caused by:
- Incorrect shipping information provided by the customer
- Carrier delays or scheduling issues
- Weather conditions or unforeseen events
Why Buy From DigPro
Need Help? Contact Us
Our team is here to assist with any shipping questions