Privacy Policy
At DigPro (digpro.us), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, make a purchase, or interact with our services.
Collecting Personal Information
When you visit our website, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.
We may also collect additional information if you contact us for customer support.
Device InformationPurpose: To ensure the website functions properly and to improve performance and user experience.
Collected Automatically:
- Web browser type
- IP address
- Time zone
- Cookie data
- Pages viewed and interactions
- Search terms
How it's collected: Cookies, log files, pixels, and similar technologies.
Purpose: To process orders, handle payments, arrange shipping, and provide customer service.
- Name
- Billing & shipping address
- Email address
- Phone number
- Payment details (processed securely)
Purpose: To provide assistance and resolve issues.
Information collected: Any details you provide when contacting us (email, messages, etc.)
Information You Provide DirectlyYou may provide us with the following:
- Contact details (name, address, email, phone)
- Order details (billing/shipping info)
- Account details (login, password)
- Shopping activity (cart, purchases, reviews)
- Customer service communications
Providing this information may be necessary to use certain features of our services.
How We Use Your Information
We use your personal information for the following purposes:
🛒 Order Fulfillment
- Process payments
- Ship orders
- Send confirmations and updates
📢 Marketing & Advertising
- Send promotional emails (opt out anytime)
- Show relevant ads and offers
🔒 Security & Fraud Prevention
- Detect and prevent fraud
- Protect your account and transactions
💬 Customer Support
- Respond to inquiries
- Improve service quality
Cookies & Tracking Technologies
We use cookies to:
- Improve website performance
- Remember user preferences
- Analyze traffic and usage
- Provide relevant advertising
You can manage cookies through your browser settings. Disabling cookies may affect website functionality.
Our website does not respond to "Do Not Track" signals due to lack of consistent industry standards.
How We Share Your Information
We do NOT sell your personal information.
We may share your information with:
- Payment processors
- Shipping carriers
- Website hosting and analytics providers
- Customer support tools
We may also share information:
- To comply with legal obligations
- To protect our rights and prevent fraud
- During business transfers (e.g., merger or sale)
User-Generated Content
If you post reviews or content publicly, it may be visible to others. We are not responsible for how third parties use that information.
Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
If you believe a child has provided personal information, please contact us for removal.
Data Security & Retention
We use industry-standard security measures including:
- SSL encryption
- Secure payment processing
- Restricted data access
We retain your data only as long as necessary for:
- Order fulfillment
- Legal compliance
- Business operations
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Request data portability
- Restrict or object to processing
- Withdraw consent at any time
You may also opt out of marketing emails using the unsubscribe link in any promotional email.
Complaints
If you have concerns about how your data is handled, you may contact us directly. You may also have the right to file a complaint with your local data protection authority.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.
Your continued use of our website means you accept those changes.
Why Trust DigPro
Questions? Contact Us
Our team is here to help with any privacy concerns